Process Automation

SPJedi's process automation service offering involves using Microsoft 365 technology and tools to streamline and optimize repetitive tasks and workflows within an organization. Our goal is to reduce manual intervention and increase your organization's efficiency. We aim to free up human resources for more strategic, efficient, and creative endeavors.

Automated Workflows:

Our approach to automated workflows is by utilizing Microsoft Power Automate. It provides a no-code or low-code approach, allowing users to design and automate processes using a visual interface, making it accessible to business users and IT professionals alike. Power Automate offers a vast array of connectors and templates, simplifying the process of building automated workflows by removing the need for complex custom integrations.


SPJedi creates virtual assistant Chatbots utilizing Power Virtual Agents. Our custom-developed chatbots are computer programs that use artificial intelligence (AI) and natural language processing (NLP) to interact with users through a chat interface. They are designed to simulate human-like conversations and provide automated responses to user queries or requests.

Robotic Process Automation (RPA) Integration:

SPJedi utilizes RPA technology that uses bots to automate repetitive, rule-based, and mundane tasks typically performed by humans. Our RPA bots can mimic human interactions with digital systems, applications, and interfaces, allowing them to perform tasks in the same way a human would, but with greater speed, accuracy, and consistency.

Customer Relationship Management (CRM):

Our process automation offerings seamlessly integrate with productivity and business applications like D365, enabling users to automate tasks and processes within these applications. CRM systems allow teams to track and manage leads and opportunities throughout the sales pipeline process.